Complainants' stories

The Law Enforcement Conduct Commission (LECC) receives a wide variety of complaints about officers of the NSWPF, unsworn officers and Crime Commission officers.

When a complaint is received, the LECC makes a decision about how the complaint will be handled including investigating the complaint, referring it to the NSWPF or another agency, monitoring a complaint investigation or the LECC can take no further action and record the complaint for information.

Each complaint is assessed on a case by case basis and the Commission will always try to contact a person making a complaint to explain how their complaint was assessed and the reasons for the LECC’s decision.

Below are fictional examples of complaints received by the LECC and how they were dealt with. These stories demonstrate what could happen when you make a complaint to the LECC.