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What happens once your complaint is submitted

After successfully submitting your complaint, the LECC will undertake an evaluation to determine whether it falls within the LECC’s jurisdiction for further investigation or oversight. Based on this assessment the LECC may:  

  • refer the matter to another agency or the NSW Police Force or NSW Crime Commission,
  • request an investigation by the NSW Police Force or NSW Crime Commission and conduct an oversight of the agency’s final investigation report,
  • conduct further assessment enquiries
  • undertake a preliminary investigation, or
  • take no further action

The LECC does not seek to achieve a personal remedy for someone who reports serious misconduct or serious maladministration.

Regardless of the outcome of a complaint, the information we receive helps identify broader trends and patterns that can help prevent serious misconduct and serious maladministration.