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Understand what you can report

In NSW, the NSW Police Force and NSW Crime Commission are primarily responsible for investigating complaints involving their employees. This enables the LECC to focus its attention and efforts on the more serious cases of misconduct and maladministration in these two agencies.

Serious misconduct 

Serious misconduct is defined as conduct that could result in prosecution for a serious offence (an offence punishable by imprisonment for life or for a term of 5 years or more) or serious disciplinary action (e.g. termination of employment) or a pattern of conduct indicating systemic issues or corrupt conduct.

As a general guide, this could include indications that NSW Police Force or NSW Crime Commission officers or employees have been, or are, involved in:

  • soliciting or accepting bribes
  • perverting the course of justice (for example by planting evidence at a crime scene or interfering with a brief of evidence)
  • serious assaults
  • releasing confidential police information to criminals
  • improperly interfering in police investigations
  • improper relationships with criminals
  • manufacturing, cultivating or supplying prohibited drugs
  • crimes attracting a minimum of five years imprisonment (for example, serious fraud)

Serious maladministration  

Serious maladministration is defined as conduct of a serious nature that is unreasonable, unjust, oppressive or improperly discriminatory or arises wholly or in part from improper motives.

This could be agency or officer maladministration:

  • Agency maladministration is conduct by NSW Police Force or NSW Crime Commission officers that is unlawful or that, although not unlawful, is procedurally unfair or that is engaged in accordance with a law or practice that is or may be unreasonable, unjust, oppressive or improperly discriminatory
  • Officer maladministration is conduct by a NSW Police Force officer, administrative employee or a NSW Crime Commission officer that, although not unlawful, is of a kind that is procedurally unfair

As an independent agency, the LECC has discretion in deciding the cases it will oversight or investigate and not all allegations will be handled by the LECC.

This means that your complaint may be referred to the NSW Police Force or NSW Crime Commission for appropriate action. The LECC can then oversight the investigation taken by the NSW Police Force or NSW Crime Commission into misconduct matters if it chooses.

What we can and cannot do



Receive complaints about misconduct by NSW Police both sworn and unsworn or by an Officer of the NSW Crime Commission.

Receive complaints about other Law Enforcement agencies such as AFP, QPol, VICPol etc

Receive complaints about maladministration within the NSW Police Force or NSW Crime Commission.

Investigate or assess matters against non-NSWPF or non-NSWCC employees.

Act independently from NSW Police Force or NSW Crime Commission or any government body.

Investigate every complaint we receive. We are more likely to investigate ongoing problems or serious misconduct.

Refer a matter to police and monitor how police handle a complaint to ensure their investigation is adequate.

Act for or on behalf of particular parties or organisation.

Review complaint investigation reports prepared by Police or the Crime Commission to determine whether we are satisfied with the handling of the complaint.

Force an organisation to take action in the way a court can. We cannot change the outcome of a police investigation or complaint but can provide feedback or request further investigation.

Reduce a complaint to writing if you cannot write in yourself or do not have a support person who can assist.

Provide legal advice or intervene in Court or AVO matters or change AVO conditions.

Investigate serious misconduct or maladministration.

Press charges against a police officer or civilian. Any findings from an investigation are referred for consideration to the Director Public Prosecutions.

Treat you with respect.

Take action on limited information. We need to receive clear, relevant information.

Acknowledgement of Country

The Law Enforcement Conduct Commission acknowledges and pays respect to the Traditional Owners and Custodians of the lands on which we work, and recognises their continuing connection to the lands and waters of NSW. We pay our respects to the people, the cultures, and the Elders past and present.